Reliability. Because as service customers, it's all we really want.

1. Be responsive, without exception.
With perfect prioritisation and collective teamwork, attentively meet diverse needs and expectations, from first contact through completion, every time.. 

2. Prevent lead-time failure, all the time.
With Service Level Breach Prevention.. 

3. Eliminate backlog, once and forever more. 
 
4. Bring about a digital transformation.
Service portal integration releases digital channel potential so customers no longer need to phone... even when service is critical.. 

5. Service insight, like you would not believe.
Put teams and managers in complete control with extraordinary information placed at their finger-tips.. 

6. Big cost savings, strong ROI. 
With substantial potential cost savings and dozens of operational benefits, TOFT is the only reason you need to switch to a modern ITSM service tool.