ABOUT

Opimise began to take shape in 2017, in response to its founder, David Stewart, observing over many years where IT support teams struggle. It was always the same, in 10 organisations across 15 years experience.
In 2014, David took a position involving Cherwell utilisation.
This eye-opener sparked three years focused operating model development, benefitting from further first-hand observation during service and team manager roles.
With the model sufficiently mature, Opimise became a Cherwell Technology Alliance Partner in 2019, allowing David to begin work on bringing it to life.
The first Cherwell application (mApp), TPM Insight, was launched for the Cherwell platform in Autumn 2020. 
Other services include consultancy on how Take OFF might be introduced to other service tools.
 
A key objective is to help bring capable ITSM tools onto centre stage for digital transformation. By introducing innovative solutions that make a big difference to team effectiveness across the enterprise, digital culture and employee experience is infused outwards from the centre of any business.
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